Donald Tong

Education

Rutgers University, New Brunswick, NJ

Bachelor of Computer Science | May 2021

Certifications: CompTIA Security+, AWS Cloud Practitioner, Network+ (in progress)

Java, Python, SQL, Powershell

Kali Linux, VirtualBox, Active Directory, Jira, PDQ, Splunk, Wireshark, Git, Nmap, Microsoft Office, Windows Server 2016, Burp Suite, pfSense

Network device management, LAN configuration, Firewall monitoring, TCP/IP Configuration, DHCP

Infosys, Bridgewater, NJ | August 2022 - September 2023

Enhanced shopping cart application functionality with two innovative technical solutions, driving process efficiency improvements.
Collaborated in a 3-developer agile team, prioritizing and scoping features for optimal project progression.
Proficiently utilized SQL databases to manage and optimize data storage and retrieval processes, ensuring efficient and secure handling of critical application data.
Established and maintained comprehensive test coverage for features, resulting in a notable 9% reduction in customer complaints.

March 2024 - April 2024

Managed a network of computers utilizing VirtualBox and Windows Server 2016, overseeing Active Directory functionalities, and efficiently administered server resources and user accounts using RSAT (Remote Server Administration Tools).
Orchestrated group policies and established security groups to enforce security protocols, control user access, regulate access permissions, and enhance data security, streamlining network management effectively.
Configured drive mappings and personal drives for users to ensure seamless access to shared resources and personal storage.
Facilitated remote access to computers via Remote Desktop Services, enabling efficient troubleshooting and support, while also managing support tickets efficiently using Jira, diagnosing and resolving technical issues promptly to minimize downtime and maximize productivity.

August 2023 - December 2023

Designed and implemented a network infrastructure using Cisco Packet Tracer, including configuring routers, switches, and security protocols. This project involved creating a secure and efficient network environment for data transmission and communication.
Conducted thorough testing and troubleshooting to identify and resolve connectivity issues, resulting in a robust and reliable network infrastructure.
Documented network configurations and procedures for future reference, streamlining maintenance and troubleshooting processes.